Does the thought of handling enquiries send you into a state of frenzy or excitement…or perhaps both?
OK so how many of you want the phone to ring or a DM to drop into your Inbox and it be someone enquiring about your services.
Taking on a new client can be quite a scary prospect if you’re a new Virtual Assistant. If you want the process to run smoothly, you need to ensure you have the right processes in place. Ignore the processes you need and you’ll run the risk of missing crucial information and coming across as inexperienced […]
Whether you’re a new Virtual Assistant or an experienced one, there are five fundamental steps needed, to onboard a new client. Each step is essential, if you want to pave the way for a successful and smooth-running relationship. However, the longer you’ve been in business, the easier it is to fall into the trap of […]
Ask any VA to tell you what a new client consultation is for, and they’ll tell you it’s to help you better understand your client. And they’d be right – mostly. A client consultation form is something that we usually fill out during a discovery call with a potential new client, to get to know […]
Hiring a VA is a big commitment and investment for many business owners and It’s important they make the right choice, for themselves and their business. They’ll understandably, have a lot of questions to ask, before making their final decision and it’s therefore essential, that you can allay their fears and give them the answers […]