Are you a Military Spouse or a Veteran wanting to become a VA?

Delivered through a combination of webinars, worksheetsreading materials and sample documents, this course is practical, hands-on and comprehensive.  The  VA Mastery Course covers everything from business strategy, and tools and technology, to client management and marketing, to financial planning and working with associates.

PLUS all the content is broken down and delivered in 6 easy to digest modules that are accessible via both a computer or a mobile device. 

The VA Mastery Course is an in-depth, DIY Virtual Assistant training course that has been accredited by the CPD Standards Office, it has been designed with you in mind.  By the end of the modules, you will have “The VA Knowledge – Your Business Bible” which will act as a resource for you for years to come.

If you choose to train with Amanda and VACT – you will get an additional mentoring call to discuss how this can fit with your military life – this coaching and mentoring call is worth £150 but will allow you to talk specifics with Amanda. 

Not only is Amanda an ex-Royal Navy Logistics Officer of 23 years, she was a military spouse to Andrew, who served 25 years in the Army. 

VACT Graduates currently earn at least £2k* more than VAs who have trained with any other UK training course provider!

“Source: UK Virtual Assistant National Survey v9 (2018) – for more information please visit”

This course will boost your confidence, develop your business mindset, and empower you with the commercial know-how you need to succeed.

Six Main Modules creating your own copy of “The VA Knowledge – Your Business Bible”


Who are you?

The type of Virtual Assistant you create starts here – right from the start we need to set the foundations in place. We will look at your Vision, Values and Confidence before we do anything else.  This module is the key to getting started and your future business.


The Serious Stuff!

Legal status and structures, contracts, insurances, GDPR, business plans, invoices… all of the important stuff! Walk through all the accounting work that needs to be in place for you to seamlessly run an efficient business.  Getting clear on these critical things early will pay dividends as you build your business.


Identifying Potential Clients

Many businesses sell to whoever chooses to buy from them.  On the face of it, there’s no problem with this approach – but a  far better way is to work with customers by selecting your services that match their needs and offering it to them.  Another phrase for “Potential Client” is Target Client, Ideal Client, Niche Client,  Super Customer or Client Avatar – lets find yours.

Working with Clients

Understanding how to support your clients, while communicating with clients in a streamlined way will save you hours of time. This module helps you prepare for those all important discovery calls, sending proposals, onboarding and review meetings (and even how to have any difficult conversations) with clients.


There are many definitions of marketing but it is essentially about understanding your clients or potential clients: identifying what it is they want and keeping them satisfied. It is about creating awareness of what you provide and the benefits of your service. This module walks you through how to present yourself professionally online and offline.

Build and Grow

Building and growing your VA business, you are going to have to learn to trust people and delegation will need to be learnt and practiced in the same way you tell your clients!  You might need to outsource, to build a team to either outsource tasks so that can be better done by someone else or that you don’t possess the skillset to do. We also look at working with a Mentor and Exit Strategies!

Private Support Community

Private Facebook community for peer to peer support, relationship building and knowledge exchange.  Access to our award winning Business Coach, Trainer and Mentor who understands the issues you are facing at grass roots level both in the support community, via email and in personal calls.


VA Membership

We have a long list of bonus goodies for you – to help you have the best possible VA business including 6 months access to our VA  Membership.  With an ever growing video library of expert training sessions – you will find yourself ahead of the curve on a lot of business related topics.

Exclusive Promotions and Offers

Exclusive offers on products, services and events with VACT or with our recommended suppliers and associations.

This course is for you if you want to know the answers to the following really important questions:

If you have been wondering how or struggling with getting your business off the ground.  Perhaps you are still working in a “J-O-B” and although you have the business idea, you are not in a position to give up that income just yet.  (It will take longer to get your VA business established if you are still working full time – but it is totally achievable.)

If you are ready to follow a proven method and do the work.  No more excuses.  You need to be driven, and refuse to be average – you are done with trial and error and want to set your business up with ease.

All of these questions and more get answered as part of the course:

  • How can I ensure success?
  • What services do I offer?
  • What do I charge?
  • How will I find the right clients?
  • Will I make enough to replace my employed income?
  • Can I manage to set up my VA business while still working?
  • How can I find out about marketing my business?
  • Will I be able to work alone?
  • How will I build a team of VA Associates?

If you want to pay over 3 months – you can – click through to the sales page and there is a button to change it to a 3 pay plan. 


Amanda is an inspiring lady to say the least. She has given me vision, focus and masses of tools and confidence in my future as a virtual assistant business owner. I recently completed the VA Mastery Course with the VACT and although it was a challenge, Amanda always made herself available to me whenever I had any questions, her response time was admirable considering how in demand her attention and time is. I have kept all of Amanda’s feedback to the modules I completed as points of reference to running my business in future, they make an excellent read and are filled with both bags of praise, constructive criticism and tips on ideas to consider further. Her support has been extensive and ‘above and beyond’ at times; I would highly recommend her courses to anyone considering going into the VA industry.

Amanda’s understanding of her clients’ needs are her priority, this shows through in her natural ability to encourage and support people with her charm and warmth as a mentor. She is absolutely…AWESOME! I really, really hope she will be able to help me launch my VA business later this year. Fingers crossed she will have space for me!

(Amanda was a military spouse, who started her VA journey while her husband was serving in Canada)

Amanda Gaffney

Amanda’s transformation from military to business owner and entrepreneur is an incredible one. What she doesn’t know about the VA world really isn’t worth knowing. You have to be from the same background to notice and recognise just how much she has achieved. I’ve been staggered at the sheer depth of knowledge she has achieved in such a short time, and at how brilliantly she delivers this. She utilises her previous background, skills and experiences to amazing effect. What’s most spectacular is how easy she makes it look. She constantly goes above and beyond with her trademark calm, consistent no-nonsense approach. She has quickly become THE go to person for all things VA. She is an amazing example to those of us venturing out into the civilian world.

(Sarah is a military spouse, her husband is serving unaccompanied at her current duty station and so she is mum to their 2 children as well as running her business.  Sarah is a veteran herself)

Sarah Broadbent

Horizon VA

Frequently Asked Questions

Why VACT and the VA Mastery Course?

VACT considers all aspects of your decision to become a VA, whilst helping you to test the viability of your idea.  

Voted the best VA Training Provider in the UK for the past 4 years, we understand the whole VA business. 

What do you get with the Legal Templates?
VACT have partnered with both Suzanne Dibble and KoffeeKlatch for legal templates – they are different and will suit different individuals. You will have a discussion with Amanda about which you would would like for your VA business and then they will be ordered and sent to you direct from either provider.

This means that should your contracts get updated within 12 months post purchase, you will receive the updates direct from the provider.

How long will it take?
Each main module will take you approximately hours depending on the level of granularity you decide to go into.  But there will some people who spend a lot less time in one module and more time in another.  However, you get unlimited access to the Modules.
How long will it take?

Each main module will take you 10-15 hours depending on the level of granularity you decide to go into.  But there will some people who spend a lot less time in one module and more time in another.  However, you get unlimited access to the Modules.

How is the training delivered?

The training is delivered through a mix of distance learning printable materials, online videos and audios. By the end of the course you will have created your own copy of the “The VA Knowledge.”

Do you train me on the practicalities of running a VA business?

Yes, you are given training on the technical skills and knowledge to work virtually and while will help you to get started part-time or full-time.

Can I do the training whilst working full-time?

Yes, you can do the training while still working full-time (or even part-time).  In fact, I do not recommend you giving up your employed role until the business is established and you are starting to secure clients.

Does it matter if I don't know my niche?

It does not matter if you don’t yet know your niche – in fact, a niche is “just” a marketing tool that will help you in your business – so please do not beat yourself up that you don’t have a niche.

Terms and Conditions
The 6 modules are a step by step guide to getting your VA business set up and running successfully.

PLEASE NOTE that once you make the purchase, you are confirming your agreement to our terms and conditions as outlined below.

This course is a DIY course, which you can work through at your own pace.

Strategy Calls must be taken within 12 months from date of purchase.

You agree to confidentiality of all copyrighted VA Mastery Course and all related materials and business information for VACT Limited as well as information shared and recordings which may not be reproduced or transmitted in any format by any means before, during and for life after the training is complete. You understand that you may be prosecuted for breach of confidentiality or plagiarism of all material unless where written permission has been provided.

You agree to confidentiality of all information shared or discussed with any fellow delegates, whether in person, online, via the VA Success Club, phone or otherwise, before, during and for the life after the training due to data protection.

You understand that if you are paying in installments that all payments are paid by the due dates or time frame required, all overdue payments will incur a 10% late payment fee charged each week the fee is overdue. Late payment or missed installments will result in cancellation of your participation on The VA Mastery Course until payment recommences.

You give permission for any group or individual training, in which you partake in the discussion, to be recorded of which the recording will be distributed to yourself and/or fellow delegates and will not be distributed to any persons outside of the group and will be for the sole use of the delegates and I shall store the recording in a responsible way.