Become an Awesome Virtual Assistant

The new VA Mastery Course is an in-depth, DIY Virtual Assistant training course, designed with you in mind.  By the end of the modules, you will have “The VA Knowledge – Your Business Bible” which will act as a resource for you for years to come.

Delivered through a combination of webinars, worksheetsreading materials and sample documents, this course is practical, hands-on and comprehensive.  The new VA Mastery Course covers everything from business strategy, and tools and technology, to client management and marketing, to financial planning and working with associates.

PLUS all the content is broken down and delivered in 6 easy to digest modules.

VACT Graduates currently earn at least £2k* more than VAs who have trained with any other UK training course provider!

“Source: UK Virtual Assistant National Survey v9 (2018) – for more information please visit”

This course will boost your confidence, develop your business mindset, and empower you with the commercial know-how you need to succeed.


What you get…

In this DIY VA Course, you get everything you need to plan, launch and build your VA business (on your terms). The DIY VA Mastery Course covers everything from business strategy, and tools and technology, to client management and marketing, to financial planning and working with associates. PLUS all the content is broken down and delivered in 6 easy to digest modules. These modules are stand alone modules and will be going into the VACT VA Academy to be purchased individually in due course.

Creating “The VA Knowledge – Your Business Bible”


Who are you?

The type of Virtual Assistant you create starts here – right from the start we need to set the foundations in place. We will look at your Vision, Values and Confidence before we do anything else.  This module is the key to getting started and your future business.


The Serious Stuff!

Legal status and structures, contracts, insurances, GDPR, business plans, invoices… they are are coming! Walk through all the accounting work that needs to be in place for you to seamlessly run an efficient business.  Getting clear on these critical things early will pay dividends as you build your business.


Identifying Potential Clients

Many businesses sell to whoever chooses to buy from them.  On the face of it, there’s no problem with this approach – but a  far better way is to work with customers by selecting your services that match their needs and offering it to them.  Another phrase for “Potential Client” is Target Client, Ideal Client, Niche Client,  Super Customer or Client Avatar – lets find yours.

Working with Clients

Understanding how to support your clients, while communicating with clients in a streamlined way will save you hours of time. This module helps you prepare for those all important discovery calls, sending proposals, onboarding and review meetings (and even how to have any difficult conversations) with clients.


There are many definitions of marketing but it is essentially about understanding your clients or potential clients: identifying what it is they want and keeping them satisfied. It is about creating awareness of what you provide and the benefits of your service. This module walks you through how to present yourself professionally online and offline.

Build and Grow

Building and growing your VA business, you are going to have to learn to trust people and delegation will need to be learnt and practiced in the same way you tell your clients!  You might need to outsource, to build a team to either outsource tasks so that can be better done by someone else or that you don’t possess the skillset to do. We also look at working with a Mentor and Exit Strategies!

Private Support Community

Private Facebook community for peer to peer support, relationship building and knowledge exchange.  Access to our award winning Business Coach, Trainer and Mentor who understands the issues you are facing at grass roots level both in the support community, via email and in personal calls.


VA Help Desk

We have a long list of bonus goodies for you – to help you have the best possible VA business including 6 months access to our VA Help Desk – Monthly Membership.  With an ever growing video library of expert training sessions – you will find yourself ahead of the curve on a lot of business related topics.

Exclusive Promotions and Offers

Exclusive offers on products, services and events with VACT or with our recommended suppliers and associations.

This course is for you if you want to know the answers to the following really important questions:


If you have been wondering how or struggling with getting your business off the ground.  Perhaps you are still working in a “J-O-B” and although you have the business idea, you are not in a position to give up that income just yet.  (It will take longer to get your VA business established if you are still working full time – but it is totally achievable.)

If you are ready to follow a proven method and do the work.  No more excuses.  You need to be driven, and refuse to be average – you are done with trial and error and want to set your business up with ease.

All of these questions and more get answered as part of the course:

  • How can I ensure success?
  • What services do I offer?
  • What do I charge?
  • How will I find the right clients?
  • Will I make enough to replace my employed income?
  • Can I manage to set up my VA business while still working?
  • How can I find out about marketing my business?
  • Will I be able to work alone?
  • How will I build a team of VA Associates?


Testimonial - Nicki Watson completed VA Mastery Course with VACT
Nicki Watson
I’ve recently graduated from the VA Mastery course after I decided to set up my own VA business, and can highly recommend working with Amanda. I came across her 3 years ago when I was in the early stages of launching my business, and she has held my hand and guided me through setting up, forming, and running Cotswold Colleague. Amanda is very personable, professional, generous with her knowledge and gives a huge amount of support when things are tough and a no-nonsense kick when you need to get moving. I’m looking forward to her on-going mentoring and guidance, she’s awesome!
Helen English
Helen English
Virtual Practice Management
I contacted Amanda over a year ago after deciding that I wanted to do the job that I currently do on a self-employed virtual basis. I have slowly worked my way through the VA Mastery course and set up my virtual assistant business all completely at my own pace due to still holding down a day job before going on maternity leave. Amanda has been a fantastic support, she is very good at gauging what stage you are at and the right times to be in contact. She is very supportive and understanding and the course contact is fantastic. I would not have been able to launch my own business without doing the course and without Amanda's help and support which I am very grateful for. The Facebook groups are invaluable for continued advice and support. Thank you Amanda!
Kelly Parker - VA Mastery Course Graduate
Kelly Parker
I have recently graduated from the VA Mastery Course and really do recommend this course to any VA. Amanda has been such a great mentor and given me such great advice and support from the initial set up of my business to help along the way. Thank you so much Amanda.
Testimonial Kerry Barker
Kerry Barker
I have just graduated from the VA Mastery Course. Throughout the course, Amanda gave me valuable feedback, advice and support. The course modules are well structured and crammed packed with valuable information. The questions in the modules are full-on, which really got my brain into gear, and helped motivate me more and more to realise what I wanted for my part-time VA business. I needed the push to get my VA dream off the ground and it's the best thing I could have done.
Megan Small - Auxilia Business Support
Megan Small
I completed the VA Mastery course with Amanda in 2018. From the very beginning, Amanda was very supportive and keen to answer any of my questions. The VA Mastery Course went through every single detail of building your VA business and I still refer back to it now! I honestly can't thank Amanda enough for her support and guidance and would recommend her to anyone.
Matty Panagopoulos - Go 2 Virtual Assistants
Matty Panagopoulos
The brilliant VA Mastery Course modules have been put together by Amanda in such a manner that provokes a real thought process. This course has given me an insight into why and how I want to run my VA business. Throughout the process, I learned not only practical skills but how to stay motivated by setting goals. Amanda asks very clever questions and has set tasks throughout the course that makes one understand the essence and reasoning behind actions. Amanda is a professional down to earth mentor with a wealth of knowledge. 
Philppa Pearson
VA Just Starting Out
I have just started out on my VA Journey an are/have studied several of Amanda's courses. On the occasions when I have needed and advice and support Amanda has been absolutely brilliant. Amanda is a good listener and has provided me with some excellent assistance and support, often suggesting a better route that I should follow or advising me of another piece of software I could use.I can recommend anyone who is considering to be a VA to contact Amanda - the courses and support are excellent. Thank you.
Testimonial - Amanda Cree completed VA Mastery Course with VACT
Amanda Cree
I've been fortunate enough to benefit from Amandas support, help and guidance in several ways. Not only did I finish the fantastic VACT Mastery Course under Amanda, with some great and constructive feedback from her along the way, but also through the Facebook groups she runs which are inclusive, friendly and incredibly helpful. Amanda has been kind enough to give me her time and the benefit of her experience and knowledge outside of both of those arenas as well, when I've had a worry or panic about something quoting or client related. And very significantly, as the first person I contacted when I was made redundant and was about to plough myself into my new business, she kept me grounded and gave crucial advice that stopped me running off on a path that wouldn't have been right. Amanda gives of herself selflessly and has helped open up the world of the VA industry to me in many ways, for which I'm incredibly grateful.
Julia Ngapo
Amanda is the "Go-To" for any aspiring Virtual Assistant. She is no-nonsense and will give a kick up the rear when it's needed, but she is also an absolute gold mine of information and resources and I have never known her stumped or phased by any question I have thrown at her! Her VA Mastery course is, in my opinion, the best available and I would recommend to anyone considering a career as a VA, to start with Amanda's course. Amanda has helped me immeasurably with my business growth and I continue to work with her as I start to reap the benefits of all of her great advice and knowledge. Thanks, Amanda.
Phoebe Scaife
Phoebe Scaife
I have recently completed the VA Mastery Course with VACT. It was a fantastic course covering every area possible in setting up your VA business. A huge thank you to Amanda for the incredible support. I am now confident and excited about running my own VA business which I have wanted to do for a number of years. I highly recommend booking in a Discovery Call.
Testimonial - Amanda Gaffney, military spouse completed VA Mastery Course with VACT
Amanda Gaffney
Theatre and Arts Virtual Assistant
Amanda is an inspiring lady to say the least. She has given me vision, focus and masses of tools and confidence in my future as a virtual assistant business owner.I recently completed the VA Mastery Course with the VACT and although it was a challenge, Amanda always made herself available to me whenever I had any questions, her response time was admirable considering how in demand her attention and time is. I have kept all of Amanda's feedback to the modules I completed as points of reference to running my business in future, they make an excellent read and are filled with both bags of praise, constructive criticism and tips on ideas to consider further. Her support has been extensive and 'above and beyond' at times; I would highly recommend her courses to anyone considering going into the VA industry.Amanda's understanding of her clients' needs are her priority, this shows through in her natural ability to encourage and support people with her charm and warmth as a mentor. She is absolutely...AWESOME!I really, really hope she will be able to help me launch my VA business later this year. Fingers crossed she will have space for me!
Testimonial - Michelle Nicholson, military spouse completed VA Mastery Course with VACT
Michelle Nicholson
Virtual Hub, Cornwall
I simply cannot speak highly enough of Amanda and her VA Mastery Course. I was a PA of 18 years seeking to work for myself as a VA though I had no experience of setting up and running my own business. Amanda and her course gave me the confidence to move forward and the tools and knowledge to set up my business. The format of the course is very progressive and each module takes you along the route of setting up your business step by step and covers everything you need to know and consider along the way. Amanda has a fair, no nonsense approach as she genuinely cares and wants to bring out the best in everyone that she helps. I recommend Amanda and any of her courses to anyone who wants to set up their VA business.
Alex Platt
I trained with VACT on the Mastery Course before setting up my business. I left the 2 days feeling inspired and excited to start the journey of building my business. Each module covered a different part of turning your PA skills to VA skills and at the end of the course I was left with my "business bible" that was constantly referred to throughout the first couple of years I was trading - I still check it now and again now!Amanda has continued to be a constant source or support and guidance throughout my journey in business and is to go-to person when I am stuck or need help. Her experience running her VA business means she can speak directly from the heart on all matters of running a successful VA business - from hiring to firing clients! I would recommend anyone at least signs up for Amanda's freebie and joins her Facebook group - VA Help Desk, but if possible start a course - you won't regret it! *Awesome Amanda*
Judith Andrews
I signed up to Amanda's training after discovering I could do possibly do the job I love on a self-employed basis. The training that VACT offer is thorough, detailed and challenging and focuses on running a successful VA business. Amanda herself is an incredibly generous and supportive trainer and mentor.I wouldn't have my own successful business without the training of VACT or Amanda's ongoing support and I would highly recommend her to anyone looking to take the step of setting up their own VA business.
June Whiteman
Working with Amanda on my journey to becoming a Virtual Assistant has provided me with a safe place to learn and grow. She is well informed and has a wonderful network of contacts who are willing to share their knowledge and expertise. Amanda coaches from a place of understanding and is professional to the core.  Thank you for your support Amanda, it has been a privilege working with you and I look forward to maintaining contact through your mentoring programme.
Claudia Adams
Claudia Adams
In life, you're sometimes lucky enough to get to know someone who is going to mean an awful lot to you AND the future of your business. Amanda is that someone, she's my kind of people! Passionate, thought provoker, creative, practical, firestarter, she's always there for you and has amazing tips and advice, personally and professionally. Amanda's approach to VA training and coaching is clear and concise, along with showing you how to structure, market and run your own VA company. Having recently graduated, I couldn't be happier with the journey we took together. Thanks again for everything Amanda, you're a great coach and mentor.
Clare Farthing
Wow, what a fabulous 2 days, as part of the VA Mastery Course, I have just had! Top tips, skills, setting of short and long term goals, meeting fabulous ladies all setting up their own Virtual Assistant businesses. The support from the trainer, Amanda Johnson is amazing. This course has been invaluable to realise what is involved in setting up a business and to guide me. For me, the CPD accreditation is a must, for any serious VA business. Thank you and looking forward to following everyone?s journey.
Tina Skilton, Layfield’s Virtual Office Support
Who knew, when I discovered Amanda Johnson and the VACT just a few months ago, what a journey I was about to embark upon. I may have been a very experienced EA but I knew little about managing clients or marketing my own business as a VA. Training with Amanda has been inspirational. She motivates, is incredibly supportive and is tireless in her pursuit of students' success! I am so glad I became part of this unique group. Huge thanks Amanda!
Testimonial - Sarah Clewes completed VA Mastery Course with VACT
Sarah Clewes
Thank you! The course has been brilliant to provide a structured approach to life as a VA, target marketing (your perfect client can only be found in a number of places!) and sharing tips and advice along the way. Amanda Johnson is an amazing role model and a great trainer too!
Testimonial - Barbara Moorer completed VA Mastery Course with VACT
Barbara Moorer
I can categorically state that without the VA Mastery Course and the encouragement of the VACT, I would have fumbled my way through starting my VA business. The content, training, methodology, the tools and the support provided will give you the boost and confidence you need to get your VA business off the ground.
Virtual Assistant Training
Sofia Freijeiro-Armitage
Having just graduated from the VA Mastery Course with VACT, I wanted to say a big thank you to Amanda Johnson for her patience and understanding.Amanda offers group webinars which are a really valuable resource, along with support throughout each of the 12 modules. She clearly has passion and expertise to help others who have the desire to become outstanding VA's.For anyone thinking of becoming a VA then I'd recommend you start with Amanda at VACT
Testimonial - Angela Clarke completed VA Mastery Course with VACT
Angela Clark
I decided to enrol on the Mastery Course and this was definitely the best thing I could have done. I have been given tools to set up and manage my business that I don't think I would have found anywhere else. With the support offered, you always have somewhere to turn when you are unsure or need clarification.
Julia Roberts
I cannot thank Amanda and VACT enough for all the help, guidance, support and much more that I have received throughout my training. I honestly don't think I could have launched my business without it. This training is absolutely exceptional, and when I am talking to potential new Clients they are always extremely interested and impressed when I tell them about the support we receive. I would urge anyone who is interested in becoming a VA to talk to Amanda, and to sign up now, you won't regret it I promise.

Frequently Asked Questions

How long will it take?

Each main module will take you 10-15 hours depending on the level of granularity you decide to go into.  But there will some people who spend a lot less time in one module and more time in another.  However, you get unlimited access to the Modules.

How is the training delivered?

The training is delivered through a mix of distance learning printable materials, online videos and audios. By the end of the course you will have created your own copy of the “The VA Knowledge.”

Do you train me on the practicalities of running a VA business?

Yes, you are given training on the technical skills and knowledge to work virtually and while will help you to get started part-time or full-time.

Can I do the training whilst working full-time?

Yes, you can do the training while still working full-time (or even part-time).  In fact, I do not recommend you giving up your employed role until the business is established and you are starting to secure clients.

Does it matter if I don't know my niche?

It does not matter if you don’t yet know your niche – in fact, a niche is “just” a marketing tool that will help you in your business – so please do not beat yourself up that you don’t have a niche.

Terms & Conditions

Terms and Conditions

The 6 modules are a step by step guide to getting your VA business set up and running successfully.

PLEASE NOTE that once you make the purchase, you are confirming your agreement to our terms and conditions as outlined below.

This course is a DIY course, which you can work through at your own pace.

Strategy Calls must be taken within 6 months from date of purchase.

You agree to confidentiality of all copyrighted VA Mastery Course and all related materials and business information for VACT Limited as well as information shared and recordings which may not be reproduced or transmitted in any format by any means before, during and for life after the training is complete. You understand that you may be prosecuted for breach of confidentiality or plagiarism of all material unless where written permission has been provided.

You agree to confidentiality of all information shared or discussed with any fellow delegates, whether in person, online, via the VA Success Club, phone or otherwise, before, during and for the life after the training due to data protection.

You understand that if you are paying in installments that all payments are paid by the due dates or time frame required, all overdue payments will incur a 10% late payment fee charged each week the fee is overdue. Late payment or missed installments will result in cancellation of your participation on The VA Mastery Course until payment recommences.

You give permission for any group or individual training, in which you partake in the discussion, to be recorded of which the recording will be distributed to yourself and/or fellow delegates and will not be distributed to any persons outside of the group and will be for the sole use of the delegates and I shall store the recording in a responsible way.